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Covid-19 Shipping Policy
As we navigate the new normal our global marketplace finds itself in, we are erring on the side of caution when it comes to your shipments from our workshop. These three practices have been put in place as a way to make sure your packages are safe.
Even though we are taking these precautions, we strongly recommend you take steps to mitigate risk upon receiving orders from your postal carrier.
Flaw is inherent in our work as upcyclers and often, the beauty of our work is in the flaw. Because of this, all retail sales are final. If you received what you ordered and it is not defective, we cannot accept returns. Any item returned to us without prior approval will be refused at the time of delivery.
If you have questions about our return policy or your order, please don’t hesitate to contact us.
Theft and breakage very rarely occur. Please contact us immediately if you feel your package has been lost or damaged.